Who started Posthaven?
Garry Tan and Brett Gibson created Posthaven in 2013. They remain committed to providing bloggers with a simple, enduring home for their content.
Who else uses Posthaven?
What can Posthaven do now?
Here's what we offer now: Up to 10 sites; No ads, ever; Private sites with passwords; Permanent URLs; Custom domains; Post by email; Autopost to Facebook, Twitter, and LinkedIn; Multiple contributors; Email subscriptions; HTML/CSS customization.
How do I keep track of what's new on Posthaven?
Stay up-to-date by following the Posthaven Blog.
Do you offer a free trial?
We’re happy to give first-time users a chance to try Posthaven for free for 14-days. This is a one-time offer (and only part of Posthaven that doesn’t last forever).
How do I update my payment info, see payment receipts or cancel?
Find the "User" icon in the top right corner and select "Edit Your Account." Go to the "Payments" tab.
How do I change the email address on my account?
Find the "User" icon in the top right corner and select "Edit Your Account." Go to the "Emails" tab. To remove your existing primary email address, first add a new address and make it primary.
My credit card is being declined but I know the details are correct.
We suggest contacting your provider and telling them that charges from Posthaven.com are valid.
Do you support other payment methods than credit cards (e.g. Paypal)?
Do you support import from other blog providers?
Not at this time.
Do you support multiple sites for one user?
Yes. You may create up to 10 sites per user. Need more than 10? Contact us directly at email@example.com.
How do I change the look and feel of my blog?
On the dashboard, find the “Site Settings” button. Select the “Theme” tab. Choose a built-in theme. For those of you who know HTML/CSS, you can customize your blog and write entire themes from scratch.
How do I change the name, description or domain name of my blog?
On the dashboard, navigate to the blog you want to change and click on the "Site Settings" button.
Can I make my blog private? What about a post? What's the difference?
Private blogs are password-protected using a shared password. Only viewers who know the password can see the content of the blog, but once they have access they can see all the posts. You can set a blog to private on the dashboard by navigating to the blog and using the “Site Settings” button.
Private posts can be posted on public sites. They do not require a password, but are posted at an obscure, hard-to-guess URL and by default are not linked from anywhere else on the blog. So, in practice, a viewer needs to have a direct link to the post to see it. You can set a post to private by editing the “Post Settings” in the “Publish” dropdown menu. (New posts by email sent to firstname.lastname@example.org will be created private.)
Do you support external analytics?
We have built-in support for using Google Analytics. You can add your tracking code on the "Advanced" tab in each blog's “Site Settings.”
Do you support using custom domains on blogs?
Yes. See our detailed setup instructions here.
Can I use two custom domains for the same blog?
If you want the same content for both domains we recommend you set up an HTTP redirect from one domain to the other. Many registrars and DNS hosts provide this service.
Do you register domains or provide DNS hosting?
Posthaven only hosts the blogs themselves — you'll need a separate provider for domain registration and DNS hosting.
How do I post by email?
How can I change the date of a post, schedule it for the future, change its author, or move it to a different blog?
You’ll find this kind of functionality under “Post settings” in the “Publish” dropdown menu.
How do I reorder my posts?
All posts are ordered by publish date. Before you publish, you can backdate a post to display an earlier publish date. You'll find this functionality under "Post Settings" in the "Publish" dropdown menu.
What size images should I upload?
We create scaled versions of uploaded images to work with our built-in themes so high resolution images are best. Most of our themes present content at 800px wide. Images should be at least that wide — never rescale images to be larger (to prevent distortion).
Do you support HTML embeds in posts?
The best way to embed content in posts is via our auto-embed feature. Paste the URL of the content to be embedded on its own line in a post (in normal mode in our editor or via email) and after the post is processed the URL will expand into the related embed.
If we do not happen to support auto-expansion of a URL, some types of HTML embed codes can be pasted into HTML mode in our editor. We do support <iframe> HTML tags but DO NOT support use of <script> tags.
My image is showing up rotated.
JPEG (or .jpg) files have both a pixel orientation and a metadata field indication how they should be rotated for display. When we process images we pay attention to that metadata field because the majority of the time it is correct. Unfortunately some misbehaved image editors either fill out that field wrong or, more often, fail to remove it while rotating the actual pixels in the file.
How do I create a link in my post that opens in a new browser tab/window?
In the editor, first select the text you want to be a link and then click the link button in the toolbar (it's the button with an image of a chain link). In the dialog that pops up enter the URL for the link and check the “Open in a new window” checkbox before inserting the link.
How do I add email subscribers to my blog?
On the dashboard, find the “Site Settings” button. Select the “Subscribers” tab and enter the email addresses of those you wish to notify of new blog posts. Readers can also sign up for email subscriptions via the subscription link and form on your blog (you might not see the form yourself while logged in, but logged out viewers still see it).
I'm trying to add the email address of a new subscriber but I'm getting an error that they're already subscribed even though the address is not currently listed.
This can happen when you add a secondary email address for a Posthaven user. Each Posthaven user can have multiple email addresses but can only be added as a subscriber once, so attempts to add their other email addresses will fail.
What sites do you support autoposting to?
Posthaven currently supports Twitter, Facebook and LinkedIn.
My autopost failed and I'm having trouble with re-authorization.
From time to time, blogs will expire the tokens we use to post on your behalf. If this happens, re-authorization is required. You can re-authorize by following the link found in the alert email or on the "Autopost" tab inside your blog's settings on the Posthaven dashboard.
If you end up at an error page it can help to log out of the autopost target (e.g. Facebook) before clicking on the re-authorization link.
When does my blog become permanent?
After 12 months of payment. If you decide to cancel or discontinue payments after your account qualifies for archive mode (i.e., after 12 months) your account will become read-only. All blogs and posts will remain online, but you cannot edit posts or add new ones unless you begin payments again.
How do I permanently delete my archive-mode blog?
Log in to the dashboard as normal. If you are prompted with an upgrade form, click "Cancel". Navigate to the blog you want to delete and you will find a button with a trash icon for permanent deletion.
Can I review my old payment receipts in archive mode?
Yes, log into the dashboard as normal. If you are prompted with an upgrade form, click "Cancel". Payment receipts can be found in the usual place on the "Payments" tab under "Edit your account".